4bet Privacy Policy – Our Commitment to Protecting Your Data

4bet (referred to hereinafter as "we", "the platform", or "4bet") provides online Sports Betting services to users in Bangladesh. This Privacy Policy ("Policy") applies to all users of our website and mobile app.

The core principle of our Privacy Policy is simple: your personal data is used solely to provide our services. We never sell your information to advertisers or third parties. At 4bet, we believe real trust can only be built on transparency.

4bet only collects information that is necessary to deliver our services, maintain security, and meet legal obligations. Collecting unnecessary or excessive data goes against our principles.

• Information provided during registration is collected directly from you.
• Device and browsing information is collected automatically.
• Payment information is collected solely for the purpose of processing transactions.
• Passwords and full payment card numbers are never stored.

4bet uses collected data solely for specific, lawful purposes. Each reason your data is used is detailed below so you have a full and clear understanding.

• Account Management: Completing registration, verifying login, and keeping your account secure.
• Transaction processing: Processing deposits, managing withdrawals, and distributing bonuses.
• KYC Verification: Complying with regulatory requirements to verify age and identity.
• Fraud prevention: Detecting suspicious activity and ensuring platform security.
• Service improvement: Analysing user experience to make the platform better.
• Contact: Keeping you informed about important updates, security alerts, and offers.
• Responsible Gaming: Identifying unusual betting patterns to provide timely support to members.
• Your data is never sold to third parties for advertising purposes.

4bet does not sell or rent your personal information to any third party. However, in certain limited circumstances, we may need to share relevant information with our trusted partners.

• Payment processor: Payment gateways such as bKash, Nagad, and Rocket only receive the data strictly necessary to complete a transaction.
• Identity verification service: Limited data is shared with approved verification agencies for the KYC process.
• Legal Obligations: Information may be disclosed in response to a court order or a lawful request from a regulatory authority.
• Fraud prevention: Assisting law enforcement agencies in investigating money laundering or fraud.
• Your personal information is never shared with advertisers, data brokers, or social media platforms.

4bet protects your personal and financial data using industry-leading security measures. Our security team monitors the platform around the clock, 24 hours a day.

While some inherent risks exist in transmitting data over the internet, 4bet applies the highest technical and organizational measures to protect your information from unauthorized access, alteration, or destruction.

• All data transmissions are secured with 256-bit SSL encryption.
• Passwords are stored using bcrypt hashing and are never kept in plain readable form.
• Firewall and intrusion detection systems are actively operational.
• Staff access to data is restricted on a need-to-know basis.
• In the event of a security breach, affected users will be notified within 72 hours.
• If you notice any suspicious activity on your account, report it to support@4bet-jit.com immediately.

Cookies are small text files stored in your browser. 4bet uses cookies to enhance your browsing experience and ensure the platform functions correctly.

4bet believes every user has full ownership of their personal data. We comply with GDPR and international data protection standards, and we uphold the following rights for all users.

• Right to Access: You can submit a request to find out what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: You can request that your data be deleted under certain circumstances.
• Right to Portability: You can request your information in a structured, portable format.
• Right to object: You may object to your data being used for specific purposes.
• Right to Withdraw Consent: You can request to be removed from marketing communications at any time.

4bet does not retain your data longer than necessary. Different retention periods apply to different types of data, determined by legal obligations and business requirements.

• Account Information: For the duration of account activity and 5 years after closure.
• Transaction information: 7 years as required by financial regulations.
• KYC documents: 5 years after verification, or as required by applicable law.
• Support Contact: 2 years after the issue is resolved.
• Betting Logs: 3 years for dispute resolution.
• If a legal investigation or dispute is ongoing, relevant data may be retained for a longer period.

4bet strictly prohibits anyone under 18 from using the platform. We do not knowingly collect or store personal information from minors.

• Age verification is mandatory at the time of registration.
• Age is verified through national ID during the KYC process.
• If a user is found to be underage, their account will be closed immediately.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact our data protection team directly. We take all requests seriously and respond promptly.

This Privacy Policy may be updated from time to time. If significant changes are made, you will be notified via your registered email or through a notification on the platform. The latest version will always be available on this page.